Fair question, since the quotes are free. Our margin is built into the furniture price, the same way any supplier's is — you're not paying a separate consulting fee for help. Because we quote landed cost, the number you compare against anyone else is the number you'd actually pay. If someone beats it with the same spec, that's worth knowing, and we'd rather you tell us than quietly disappear.

For bigger, multi-vendor projects — a whole hotel, a phased campus — full FF&E procurement works a little differently, with a scoped fee agreed in writing up front. Either way, you'll always know how the money works before you commit to anything.